What was the most valuable to you?
"The structured way in which the programme was explained because if you follow systematically there are no short cuts and leaves practically no room for error"
"The information that they brought across to us was done in a clear and professional manner, which is important when you starting something new. When it starts off well I think it all ends well."
"All the information received was valuable, step by step"
"I can go home and study from the guide on my own time"
"Focus on the Standard Operating Procedures and implementation overview"
"Receiving manuals because it is possible to refer to the manual when there is uncertainty"
What will you do differently as a result of this training introduction?
""I am more positive and will approach any task more positively and professionally"
"I have improved a lot by gaining knowledge"
"Know my responsibilities, check if everything is right."
"The training is going to help me save time because a lot of paper work has come to an end"
"Be able to adapt easily to the new system"
"Learn more and ask questions"
Feedback on the Facilitator?
"Clarity and concern for the individual"
"Very good especially on answering questions"
"Caring, respectful, honourable and understandable"
"Always willing to emphasise any points and to repeat if need be"
"Came across very professionally. I think they really want us to succeed in this job."
"Very good in teaching and preparing us"
"Excellent introduction, made the entire process very clear, before we weren't so clear on what to do."
"He is smart, he knew what he was talking about and was very enthusiastic about his work"
"The facilitator is very positive and encouraging"
"Always friendly and patient"